How to track the status of your invoices
Once you’ve sent an invoice, stub takes care of the rest. You’ll always know where each invoice stands: what’s been paid, what’s due soon, and what’s overdue, without any spreadsheet juggling.
What each status means
- Draft (grey): Still in progress, not sent yet.
- Sent (blue): Out the door but not yet viewed.
- Viewed (purple): Opened by your customer.
- Paid (green): Settled in full.
- Overdue (red): Due date has passed with no payment.
Why invoice statuses matter
No more guesswork: You’ll know if your customer has actually opened the invoice.
Follow up with confidence: “I see you’ve opened the invoice — just checking if you need anything else to process payment.”
Stay on top of cash flow: Quickly spot which invoices are bringing money in and which ones are stalling.
Tips for staying on track
- Send invoices as soon as the work’s done, don’t save them for “admin day.”
- Always include a clear due date.
- Enable online payments (from the left menu) so customers can settle in a few clicks.
- Follow up on Viewed or Overdue invoices early, the longer you wait, the harder it is to collect.