Troubleshooting unexpected report numbers

Opened a report and thought, “That can’t be right?”. Don’t panic, stub builds reports from the info you give it. If something looks off, it usually means a transaction needs a little attention.

Here’s your quick fix-it checklist:

1. Uncategorised transactions: lost in limbo

• Where to check: Go to Transactions and filter by Uncategorised.
• Why it matters: If something isn’t categorised, it won’t land in the right place in Profit & Loss or Expenses.
• What to do: Assign the correct income or expense category.

2. Duplicate transactions: double trouble

• Where to check: This can happen if you connected a bank and manually added the same payment.
• Why it matters: Double-ups inflate your totals.
• What to do: Find and delete the duplicates.

3. Incorrect dates: time travellers

• Where to check: Open the transaction and double-check the date field.
• Why it matters: Reports only pull transactions within the selected date range.
• What to do: Fix any dates that are off.

4. Transfers or drawings logged as expenses

• Where to check: Look for transactions categorised as Cash Withdrawal, Drawings, or Inter-account Transfer.
• Why it matters: These aren’t business expenses and can skew your reports.
• What to do: Reassign them to the correct category.

5. Missing sales or expenses: invisible items

• Where to check: Compare your invoices/receipts to what’s in stub.
• Why it matters: If it’s not recorded, it won’t appear in reports.
• What to do: Add the missing transactions (or import via CSV).

6. Manual entries gone wrong (Pro)

• Where to check: Accounting → General Ledger.
• Why it matters: A mismatched debit/credit can throw off your Trial Balance or Balance Sheet.
• What to do: Edit or delete the entry, then re-post correctly.